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[Solved] Samsung Galaxy S9 Black Screen After Android 9 Update

The black screen of death can be a very small or severe problem, depending on how it started. This can happen on entry-level devices and even on high-end phones like the Samsung Galaxy S9. In fact, our readers have complained a lot about this problem. According to them, their phones will not respond after the update of Android 9.0 Pie.

Some will say that the update is terrible, but most of those who have updated their devices do not encounter any problem. So, this could be just an isolated problem, and we need to solve it in this article because we have readers who have asked for help. In this article, I will guide you through troubleshooting your Galaxy S9 stuck on the black screen after Android Pie update.

Samsung Galaxy S9 Black Screen

Here’s what you should do if your Galaxy S9 remains stuck on the black screen of death after being updated for Android 9.0 Pie.

Try to do the forced restart: Most of the time, the phone remains stuck on the black screen due to a firmware failure. This is a minor problem, but your phone will stay idle if it does not. The problem is that the device does not respond when you press the power key or connect it to the charger. This leaves users with the feeling that the problem is hardware, whereas it is only software. That said, the best thing to do is:

  • Press the button to turn down the volume and the power button for 10 seconds or more.

The phone will reboot like the normal restart, but your memory will be updated, and all your applications and services will be reloaded. In the event of system failure, your phone should already start. If you still do not answer, try this:

  • Press the button to lower the volume and hold it down.
  • While holding down the volume down button, press and hold the power key.
  • Keep both keys together for 10 seconds or more.

As you can see, this is the same thing as in the first procedure, except this time, we make sure to follow it correctly; otherwise, the result would be similar. If your phone still does not respond after that, try the following procedure.

Connect the phone to the charger and force it to restart.: Another possibility that we must exclude is that the battery may have been completely exhausted. Although this is not a problem, it can happen that a single discharge of the battery will cause a system failure. Some services, applications, and hardware components may not turn off when the phone suddenly turns off when the battery runs out. In this case, you will have to deal with two minimal problems that cause a device that does not respond. To solve this problem, here’s what you’ll do:

  1. Plug the charger into a working socket.
  2. Connect your Galaxy S9 to your charger using the original cable.
  3. Whether your phone displays the charge symbol or not, leave it connected to the charger for at least 10 minutes.
  4. Now that the phone is connected to the charger, press and hold to lower the volume.
  5. While holding down the volume down button, press and hold the power key.
  6. Keep both keys together for 10 seconds or more.

Based on personal experience, this will solve the problem. But if not, try the following procedure.

Try restarting your phone in recovery mode: The recovery mode is the intrinsic security of almost all Android devices, including the Galaxy S9. Even if the device has a severe firmware problem, it can still work in this mode. Therefore, you should try it because, if successful, you can proceed with the general restart, which will solve this problem. Here is how it is done:

  1. Press and hold Volume Up and Bixby, and then press and hold the Power key.
  2. When the green Android logo appears, release all the keys (the “Install System Update” option appears for about 30 to 60 seconds before the Android system recovery menu options are displayed).
  3. Press the volume up key repeatedly to select “Clear Data / Factory Reset.”
  4. Press the power button to select.
  5. Press the key to decrease the volume until “Yes – delete all user data” is highlighted.
  6. Press the power button to select and start the general reset.

After doing all these and the phone is still not responding, then it’s time you brought it to the shop so that a technician can check it up for you.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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